User-engagement (magic first 30 seconds of user experience)

Customer engagement (CE) refers to the engagement of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline. This design has many interpretation. Basicaly desire of every person to “personalize” their partners for their own […]

User generated content (UGC)

User generated content (consumer-generated media or user-created content) Different types of user generated content * Discussion boards * Blogs * Wikis * Social networking sites * Customer review sites